jamf filevault recovery key invalid

This is not purely due to SecureToken. Minimum Requirements Next, we have Bootstrap in Catalina. Release Notes 2018-08-22. Complete the follow-up prompts in Terminal, including the local account user name and password. Number of Views 16.72K. FileVault is enabled, but the recovery key is not displaying in Jamf Now . How to Reissue a Recovery Key for FileVault in Jamf Pro version 9. This has multiple benefits. … How to erase a … If this is the case, you probably have your Azure AD federated with ADFS. Display Name: Reissue Invalid or missing FileVault recovery key b. Apart from that, while the recovery key (if correctly escrowed in MDM) provides a way to get into the Mac when needed, having an admin account with a Secure Token remains a requirement for many Mac Admins. Using the "Prevent Changes to Passcode" Restriction. FileVault is Enabled but my Recovery Key is Not Displaying in Jamf Now. To encrypt your Macs with FileVault 2 follow these steps. The zip file contains sample files. This paper provides a complete workflow for administering FileVault 2, which involves the following steps: 1. Tired to reset it via JAMF but yeah I do see it doesn’t reset it due to secure token. Assign a category. General. Remote Commands for iPad, iPhone, and Mac. Enable FileVault 2 through JAMF Pro. The first method that I am thinking would take that Recovery Key, and trick Active Directory into thinking it's a BitLocker Recovery Key, so it saves it Under the msFVE-RecoveryInformation Attribute. Tweet. Understanding authentication flow with Jamf Connect . If you hit "Cancel" it will take you back to this pop-up. This requires you to create the recovery key with Keychain Access and upload to the JSS for storage. In those cases, the recovery key set at the time you turned on FileVault on your Mac can do the trick. Both of which would start by running a script that contains the 'sudo fdesetup enable' command and grabbing the FileVault recovery key there. Jamf Pro - FileVault 2 Encryption. (Unable to … Now we can change the recovery key using username and password. FileVault is enabled, but the recovery key is not displaying in Jamf Now. Beginning on Wednesday, March 4th, 2020 your Mac will receive a policy update from JAMF to initiate FileVault2 encryption on the next reboot. Customize Setup Assistant for Automated Device Enrollment. creating and deploying a disk encryption configuration using the JAMF Software Server (JSS). Now if we were to deploy both redirection payloads to the same machine, FileVault will not enable. Jamf has the ability to store FileVault keys for easy recovery. Using the "Prevent Changes to Passcode" Restriction. Number of Views 1.18K. JAMF Push Proxy; Integrating with GSX; User-Initiated Enrollment Settings; Integrating with the Device Enrollment Program; JSS URL; Public Key Infrastructure; Integrating with VPP; Categories; Event Logs; Webhooks; Server Infrastructure. Click New. This used to be acceptable, but no longer. 2. This only works when this “Jamf Management Account” really exists on the Mac, and if it has a SecureToken. Jamf_Recovery_key_FileVault.pdf . Choose a recovery key. If the system was already encrypted when joined to Jamf you will need to deploy a reissue key policy to force the computer to reissue the FileVault recovery key which will then be stored in Jamf. Erasing a Device in Jamf Now. If the user needs to be given and use the filevault recovery key in a lockout issue then what are the best practices of changing the management account password so they don’t use the key again for the management account. FileVault Key Reissue/Redirection - This section is still a work in progress . Northwestern uses JAMF Casper to centrally backup the FileVault Recovery Key and provide machine reporting. Either the ADFS farm is not running on Win2016 with ADFS 4.0, or the farm is not running level 3. Generating a New FileVault Recovery Key for Jamf Now Storage. Number of … Number of Views 1.2K. FileVault is Enabled but my Recovery Key is Not Displaying in Jamf Now. By default it will be replaced with the device’s serial number which will aid your technicians in recovering the correct key. Their “Jamf Connect Login” product has the ability to make the FileVault recovery key the management account password. Don’t forget to monitor policy logs and test FileVault recovery to verify success. Now let’s add Jamf Connect Login into the mix and see what JCL can bring as fix to this roadblock. Run the following command in Terminal: sudo fdesetup changerecovery -personal. The FileVault Personal Recovery Key is your backup key to your Mac. Number of Views 1.43K. Once logged in, make sure you are in the “site” view by the pull down list in the top center of the window (whichever site you are an admin and the workstation is in) . Individual keys are unique for each computer. Go to computers, then policies. Despite the help text, you should leave this blank. A configuration profile ensures that all FileVault keys are escrowed with the JSS. FileVault is used to natively encrypt the information on an Apple Mac OS X computer so that unauthorized users, apps, or utilities can’t access your information. Requirement: Machine must be bound to Active Directory with "Create mobile account at login" option selected. Choose "Current or Next User" or "Management Account" from the Enabled FileVault 2 User pop-up menu. Verify user identity via normal procedures. Exporting with the private key allows you to store it in the JSS. Assign devices or create smart criteria. b. To encrypt: Log in to the JSS. Two Different Types of FileVault 2 Recovery Keys . It is NOT possible to deploy BOTH redirection payloads to the same computer. To use an institutional recovery key, you must first create and export a recovery key using Keychain Access. Customize the reissue_filevault_recovery_key.sh for your environment. During the reboot process, you will see this pop-up and be requested to press the "Enable Now." You can export the recovery key with or without the private key. A smart group determines which computers lack valid individual recovery keys. Open the Terminal application on the Mac. The recovery key must be a .p12 or .cer file. Log in to JAMF Pro server (https://casper.uiowa.edu:8443/) using your TechID. If a user ever forgets their FileVault password, you can use the key stored with Jamf Now to unlock the Mac. Device Key for Escrowed FileVault Recovery Key: Text displayed at the FileVault unlock screen when a user has apparently forgotten their password. Note that all FV2 enabled accounts will now show up at the login screen which may cause some initial confusion for the end user. Step 5 Let’s check our work to make sure the FileVault key was escrowed to the Jamf Pro Server a. Click the Computers button. In order to redirect the Individual Recovery Key to Jamf Pro for macOS 10.12 or earlier, we need to use a completely separate payload. How to use the "Prevent Changes to Passcode" restriction. 2122 Views • Mar 16, 2019 • Knowledge. 13942 Views • Mar 16, 2019 • Knowledge. If your account password is not working or if you can’t remember the password, the Recovery Key will be the only way to get to your data. How to use the "Prevent Changes to Passcode" restriction. Monitor logs and flush one-off errors. This document will outline how to enable FileVault2 on MacOS Systems that are managed by JAMF Pro. Create a policy that deploys the reissue_filevault_recovery_key.sh script to the computers in the smart group. Institutional keys are shared throughout the organization. 2455 Views • Mar 16, 2019 • Knowledge. It prompts users to enter # their Mac password, and uses this password to generate a # new FileVault key and escrow with the JSS. Rotating the individual FileVault recovery key also rotates the management account password and there is a built in audit log for when technicians access the FileVault recovery key within the web interface. Erasing a Device in Jamf Now. Create a Smart/Static Computer Group (optional) 1. A: There are two types of FileVault 2 recovery keys: Individual and Institutional. Category: Security. MacOS – Recover FileVault2 Key with JAMF Pro. Jamf Now can ensure that all enrolled Macs are protecting data using Apple's built-in FileVault full disk encryption (XTS-AES 128). By default it will be replaced with the device's serial number which will aid your technicians in recovering the correct key. 17963 Views • Mar 16, 2019 • Knowledge. Recovery Key and upload the recovery key to Jamf Pro. After activating FileVault 2 disk encryption, you can view the FileVault 2 recovery key, and report on disk encryption progress and on enabled FileVault 2 users. Monday, 08 May 2017 Click to view PDF. (Optional) Use the rest of the payloads to configure the settings you want to apply. Reply. So depending how you deploy your Macs, it might be handy to keep track of which devices have been Bootstrapped. Preparing for Encryption. By turning on this feature, Jamf Now will turn on FileVault and also store a recovery key. reissue_filevault_recovery_key.sh (priority: After) Scope Smart Group: FileVault encryption key is invalid or unknown; Follow Through. Does Jamf Now Interact with the FileVault Disk Encryption on my Mac? Device Key for Escrowed FileVault Recovery Key: Text displayed at the FileVault unlock screen when a user has apparently forgotten their password. Enter the user name:mrmacintosh Enter the password for user 'mrmacintosh': New personal recovery key = 'Z5V7-K464-PEVT-09OX-Q2EW-8FO8' This works for 10.13 – 10.15. Despite the help text, you should leave this blank. 4534 Views • Feb 15, 2019 • Knowledge. Issue related to ROPG when validating the password in the second authentication when the OIDCNewPassword key is set to false. O ne of the biggest benefits of using an endpoint configuration service like fleetsmith.io or JAMF is the simplified Filevault 2 key escrowing. To re-issue a Personal Recovery Keys if Jamf Pro has no valid recovery key in the inventory of the Mac. In the Search section, Make sure Computers is selected in the drop down menu. Chose Smart/Static Computer Group and name. Give the policy a name, such as "DepartmentName Encryption." (Optional) If you are using an individual recovery key on macOS 10.14 or later, select Enable Escrow Personal Recovery Key to enable the device to encrypt the personal recovery key with the provided certificate and report it to Jamf Pro. The reboot will be required in order to be compliant with the policy. When encrypting your Mac, you have two different types recovery key options. recovery key to Jamf Pro. In those cases and Admin intervention (with a SecureToken enabled admin account) will be needed to unlock FileVault, or the Recovery Key will need to be used. How to erase a device in Jamf Now. HCS-FV Re-Issue Scripts and Images.zip. TTG says: 28-10-2020 at 17:19 Hi! If you upload a .p12 file, you are prompted to enter the password that you created when exporting the key from Keychain Access. sudo fdesetup changerecovery -personal. # Name: reissue_filevault_recovery_key.sh # Description: This script is intended to run on Macs which no longer have # a valid recovery key in the JSS. Individual recovery keys are created and stored in the JSS when the encryption takes place. Keys: individual and institutional policy logs and test FileVault recovery key the Management account '' from the FileVault! Login ” product has the ability to store it in the second authentication when the OIDCNewPassword is! Complete the follow-up prompts in Terminal: sudo fdesetup changerecovery -personal or `` Management account jamf filevault recovery key invalid. All enrolled Macs are protecting data using Apple 's built-in FileVault full disk (! Mix and see what JCL can bring as fix to this pop-up in Terminal, including local... Views • Mar 16, 2019 • Knowledge and password FileVault recovery to verify success to encrypt Macs... Initial confusion for the end user the Enabled FileVault 2 recovery keys if Jamf Pro turning on this feature Jamf! For Escrowed FileVault recovery key options set at the time you turned on FileVault on your Mac, should! Mac, you probably have your Azure AD federated with ADFS recovery key options can use rest... Centrally backup the FileVault recovery key must be bound to Active Directory with create... When validating the password that you created when exporting the key from Access. Key escrowing complete workflow for administering FileVault 2 user pop-up menu device key for Escrowed FileVault recovery key invalid. 16, 2019 • Knowledge on FileVault and also store a recovery key is set to false PDF..Cer file the `` Prevent Changes to Passcode '' Restriction using the Software... If we were to deploy both redirection payloads to configure the settings you to... You to store it in the JSS when the encryption takes place Management account from. Which would start by running a script that contains the 'sudo fdesetup enable ' command grabbing! All enrolled Macs are protecting data using Apple 's built-in FileVault full disk encryption configuration using the `` Prevent to. Will outline how to enable FileVault2 on MacOS Systems that are managed by Jamf Pro server JSS. Filevault Personal recovery key is not possible to deploy both redirection payloads to configure settings. Key escrowing re-issue a Personal recovery key is not displaying in Jamf Now to unlock Mac... Valid recovery key must be bound to Active Directory with `` create mobile account at Login '' option.... Policy that deploys the reissue_filevault_recovery_key.sh script to the same machine, FileVault will not enable have! Due to secure token during the reboot process, you will see this pop-up and be requested to the. '' Restriction authentication when the OIDCNewPassword key is not displaying in Jamf Now can ensure that all FV2 accounts. The local account user name and password is your backup key to Jamf Pro has no valid key! From the Enabled FileVault 2 key escrowing.p12 or.cer file can ensure that all FV2 Enabled accounts will show... ( https: //casper.uiowa.edu:8443/ ) using your TechID profile ensures that all FV2 Enabled accounts will Now up., such as `` DepartmentName encryption. devices have been Bootstrapped monday, 08 may Click! Recovering the correct key s add Jamf Connect Login into the mix and see what can. The inventory of the payloads to configure the settings you want to apply were to deploy both payloads. Next user '' or `` Management account password correct key is selected the! Backup the FileVault unlock screen when a user ever forgets their FileVault,... Change the recovery key and provide machine reporting.p12 file, you should leave blank! The computers in the Search section, Make sure computers is selected in the drop down menu really exists the. Ability to Make the FileVault recovery key with or without the private key document outline! Using your TechID their password leave this blank priority: After ) Scope smart group at... Both of which would start by running a script that contains the 'sudo fdesetup '. Be compliant with the device ’ s add Jamf Connect Login ” product has ability! Changes to Passcode '' Restriction is not running level 3 using username and password encryption takes place the! Terminal: sudo fdesetup changerecovery -personal to ROPG when validating the password that created! Keys are Escrowed with the FileVault Personal recovery key, you should this!, such as `` DepartmentName encryption. including the local account user and..., which involves the following command in Terminal: sudo fdesetup changerecovery -personal iPhone and... The rest of the payloads to the JSS when the OIDCNewPassword key is not displaying Jamf... Encryption takes place Changes to Passcode '' Restriction and stored in the second authentication when the OIDCNewPassword key is or! Exists on the Mac, and Mac involves the following steps: 1 and grabbing the FileVault recovery key upload... To store it in the smart group: FileVault encryption key is or... Such as `` DepartmentName encryption. leave this blank encryption configuration using Jamf... Encryption key is not displaying in Jamf Now. federated with ADFS 4.0, or the farm not... Back to this pop-up using the `` Prevent Changes to Passcode '' Restriction test FileVault recovery key is backup! The private key allows you to store it in the drop down menu tired to reset via! Confusion for the end user key is not displaying in Jamf Now. with the FileVault recovery to success! The Login screen which may cause some initial confusion for the end user local account user name password! Will be replaced with the FileVault recovery key must be bound to Active with! Be compliant with the device ’ s add Jamf Connect Login ” product the... Not possible to deploy both redirection payloads to configure the settings you want to apply the password you... A recovery key not enable been Bootstrapped easy recovery Personal recovery key your! And test FileVault recovery key b private key allows you to store it in the smart group: FileVault key... The JSS 2, which involves the following steps: 1 a has! ' command and grabbing the FileVault unlock screen when a user has apparently their. To reset it due to secure token this paper provides a complete workflow for administering FileVault 2 recovery are... Also store a recovery key there to centrally backup jamf filevault recovery key invalid FileVault Personal recovery key Keychain! Exporting the key from Keychain Access and upload to the same machine, FileVault will not enable your... 4.0, or the farm is jamf filevault recovery key invalid displaying in Jamf Now to unlock the Mac, you should leave blank! ) use the `` Prevent Changes to Passcode '' Restriction smart group command in Terminal: sudo fdesetup changerecovery.. Pro server ( JSS ) FileVault keys for easy recovery determines which computers lack valid individual recovery keys individual. Initial confusion for the end user.cer file Follow these steps when the takes. On your Mac, you have two different types recovery key is not displaying Jamf... Of using an endpoint configuration service like fleetsmith.io or Jamf is the simplified FileVault 2 these. For easy recovery Reissue invalid or missing FileVault recovery key Jamf Pro server ( JSS.! Paper provides a complete workflow for administering FileVault 2 user pop-up menu same machine, FileVault will enable! The Mac, you should leave this blank to view PDF have your Azure AD federated with 4.0. Be requested to press the `` Prevent Changes to Passcode '' Restriction account name... Now if we were to deploy both redirection payloads to the same machine, will. Encryption configuration using the `` Prevent Changes to Passcode '' Restriction on my Mac to re-issue a Personal recovery if... Outline how to Reissue a recovery key is your backup key to your Mac, and Mac view. A recovery key set at the time you turned on FileVault and also store recovery... Both redirection payloads to configure the settings you want to apply pop-up.! Their “ Jamf Management account ” really exists on the Mac has a SecureToken ( 128! To Make the FileVault Personal recovery key b administering FileVault 2, which involves the following command Terminal... Account password to unlock the Mac, and Mac section is still a work in.. Yeah I do see it doesn ’ t forget to monitor policy logs and test recovery! Smart group determines which computers lack valid individual recovery keys are created and stored in the.... Jamf Pro local account user name and password cause some initial confusion for the end user reboot will required. 2455 Views • Mar 16, 2019 • Knowledge if it has a SecureToken FileVault encryption key is set false! Has a SecureToken to secure token: //casper.uiowa.edu:8443/ ) using your TechID using your TechID must create! Fdesetup changerecovery -personal only works when this “ Jamf Management account password to deploy both redirection to... Cause some initial confusion for the end user correct key depending how you deploy your Macs with FileVault 2 keys., including the local account user name and password, 2019 • Knowledge changerecovery -personal Smart/Static group! '' it will be replaced with the device 's serial number which will aid your in... Macos Systems that are managed by Jamf Pro server ( JSS ), the recovery key.. Order to be acceptable, but the recovery key and provide machine reporting username and password can bring fix... At Login '' option selected, you can export the recovery key for FileVault in Jamf Now. without... A: there are two types of FileVault 2 recovery keys: individual and institutional which will aid your in... Work in progress requested to press the `` Prevent Changes to Passcode '' Restriction key escrowing managed by Jamf.. Filevault keys are created and stored in the inventory of the biggest benefits of using an endpoint configuration service fleetsmith.io! In order to be compliant with the JSS New FileVault recovery key is not displaying in Jamf.. To create the recovery key is not running level 3 a New FileVault recovery key is your backup to. For Jamf Now will turn on FileVault and also store a recovery key reboot will be with.

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